How to Make a Reservation
Check our Calendar & Rates page to see the dates, rates and discounts that are available.
2. Contact Us:
To ensure we have all the information we need to effectively respond to your request, please fill out our Reservation Request form.
Alternatively, you can call us with the following information:
1. Your phone number and good times to reach you
2. Your preferred dates and which villa you would like to rent
3. Number in your party
4. Your email address
If the dates are available we will email you a confirmation of dates and payment instructions.
A deposit of 50% of the total amount of the rental including 12.5% hotel tax is required to confirm your reservation. We accept PayPal, credit cards via PayPal, and personal checks.
IMPORTANT: If we have not received a deposit payment within 7 days your reservation will be cancelled.
The balance of the rental amount and tax is due 60 days prior to your arrival. Please mark that date on your calendar.
After we receive your deposit we will email you a notice of receipt of payment.
4. Other Travel Information:
If possible we suggest that you choose a flight that arrives in the afternoon to allow for travel time to St. John, picking up your vehicle and a leisurely check in at the house.
We suggest that you schedule your departure flight time from St. Thomas no earlier than 8:00 AM to allow time to catch to the 6:00 AM ferry and taxi to the airport, unless you intend to stay on St. Thomas the night before your flight.
1. Your airline, flight number, arrival time on St. Thomas and your departure time from St. Thomas.
2. Your vehicle reservation. See our detailed car rental instructions. Let us know if you need assistance in making a vehicle reservation.
3. Trip Insurance (see below).
4. Accommodations prior to arrival at Cloud Nine villas, if applicable.