Frequently Asked Questions

  • Do I need a passport? 

    • If you are a U.S. citizen a passport is not required, but it still serves as the best identification when traveling. Otherwise, you must be prepared to show evidence of citizenship when departing the islands, such as a raised-seal birth certificate and government-issued photo ID. If you are not a U.S. citizen, then a passport issued by your country of origin is required.

    • If you wish to travel to the British Virgin Islands, you will be required to present a passport to the agents at Customs.

  • What kind of sunscreen, if any, is environmentally friendly?

  • What currency is in the US Virgin Islands?

    • The currency is the U.S. dollar. Automated teller machines (ATMs) can be found throughout all three islands. Most establishments accept credit cards and travelers checks. The most widely accepted credit cards are Visa and MasterCard.

  • Do I need an adapter for my electronics? 

    • No adapters are required.

  • What is the timezone?

    • Atlantic Standard Time. During the spring and summer months we are on the same time as the U.S. East Coast. When the clocks fall back in the autumn and winter, the USVI remains an hour ahead.

  • What is the legal drinking age?

    • 18, however they cannot transfer bottles of alcohol back to the mainland.

  • Is it safe to drink the water?

    • The water is safe to drink at most establishments. Your hotel or villa will tell you if they recommend against drinking tap water; if they don’t mention it you can ask. Bottled water is available in stores and at restaurants if you wish to purchase it. Is a great idea to take water with you when going to the beach, driving around, sightseeing – it gets hot here and it is necessary to keep hydrated.

  • Is there an admission fee at the beaches? 

    • The majority of beaches do not have an admission fee. There are a few exceptions. On St. Thomas there is an admission fee at Trunk Bay.

  • Will my cell phone work there?

    • Sprint and AT&T Wireless are cellular phone providers in the Virgin Islands. Some other cellular services work in the Virgin Islands however roaming charges are likely as they operate off the networks of the locally established cellular phone providers. Make sure you turn 'data roaming' off.

  • Are the ferries and barges reliable? 

  • Any particular taboos I should be aware of when visiting the Virgin Islands?

    • A long standing tradition in the Virgin Islands is greeting someone before any transaction of any kind starts. It is strongly recommended to say ‘Good Morning’ or ‘Good Afternoon’ before asking ‘how much is this’ or ‘how do I get to such and such a place.’ And Good Morning is the suggestion… not Hello or Hi – they don’t have the same effect. This simple greeting will get you farther than saying, ‘excuse me, how much is this?’

    • Virgin Islanders are quite conservative, so it is seen as an insult when visitors walk around in swimwear (for ladies) or without shirts (for the gents) if not on the beach or poolside. This situation can be seen in the main ‘tourist shopping areas’, particularly in Mongoose Junction on St. John as it is a popular shopping venue. Visitors clad in only a bikini top and shorts or bareback with shorts are likely to receive a surly response from customer service in stores. Be respectful and wear shirts and beach cover ups when going places besides the beach and pool.

  • Where can I get groceries and alcohol?​​

    • Starfish Market, St. John Gourmet Market, Dolphin Market: Cruz Bay and Coral Bay

    • You can buy alcohol in any grocery store. 

Things to Do

Check out Gerald Singer's book Off the Beaten Track and app.  https://seestjohnapp.com/

Cloud Nine is located on Gifft Hill, St. John

Pebble Cove is located on East End, St. John

 

 

Contact us:

 info@cloud9villas.com 

 

(503) 819-5385

© 2020 by Anjali Sorensen. Proudly created with Wix.com

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